Uninstalling Crystal Ball with a Script

  To perform a silent uninstall using the msiexec command:

1. In Microsoft Windows, select Start, and then Run.

2. In the edit box, enter cmd.

3. At the command prompt, type an msiexec uninstall command in this form: msiexec /x <product.msi | {product GUID}> /qn

   Use the name of the Crystal Ball msi, in place of product.msi or use the product GUID for the installed version of Crystal Ball. For more information on msiexec, visit http://www.microsoft.com or type msiexec ? at the command prompt.