Tutorial 1—Shampoo Sales

The easiest way to understand what Predictor does is to apply it to a simple example. In this example, you are sales manager for Tropical Cosmetics Co. The company’s latest product, shampoo with tropical ingredients, has been in the marketplace for almost a year. The vice president of marketing wants you to forecast the rest of the year’s shampoo sales and decide whether to recommend investing in advertising or enhancements for this product.

You have the weekly sales numbers for the last nine months.

  To begin the tutorial:

  1. Start Crystal Ball, which automatically starts Microsoft Excel.

  2. Select Help, then Crystal Ball, and then Examples Guide.

    Note:

    In Microsoft Excel 2007 or later, select Resources in the Help group, and then select Examples Guide.

  3. In the Model Name list, click Shampoo Sales.

    The Shampoo Sales spreadsheet opens (Figure 8, Shampoo Sales Spreadsheet).

    Figure 8. Shampoo Sales Spreadsheet

    Shampoo Sales.xls spreadsheet model, described in the following paragraph

    In this spreadsheet, column A contains dates from January 1, 2010 until September 24, 2010 and column B contains Tropical shampoo sales data. You need to forecast sales through the end of the year, December 31, 2010.

  4. Select cell B4, if it is not already selected.

    Select any one cell in the data range, headers, or date range, and Predictor selects all the filled adjacent cells.

  5. Select Run, and then Predictor.

    This command is available only if no simulation is running and the last run was reset. If necessary, wait for a simulation to stop or reset the last simulation.

    The Predictor wizard opens. If this is the first time you started Predictor, the Welcome panel opens. Otherwise, Input Data opens.

  6. If Welcome opens, click Next to display Input Data.

    When you select any one cell in the data range before you start the wizard, Predictor determines the following:

    • The data series (in this case, A3:B42)

    • Whether the data values are in columns or rows

    • Whether headers display at the beginning of the data

    • Whether the first column or row contains dates or time periods

  7. Confirm that cell range $A$3:$B$42 is selected and click Next.

    The Data Attributes panel opens.

  8. Confirm these settings and correct them if necessary:

    • Data is in weeks.

    • AutoDetect is selected to determine whether data has seasonality.

    • In the Events group, Include events is selected.

    • In the Data Screening group, Fill-in missing values is selected.

  9. Click Next to open the Methods panel.

  10. Leave the defaults selected and click Next to open the Options panel.

  11. In Options, confirm that the defaults (RMSE and Standard forecasting) are selected, and then click Run.

    The Predictor Results window opens.

  12. Set Periods to forecast to 14 and review window contents (Figure 9, Predictor Results Window for the Shampoo Sales Spreadsheet Model).

    Figure 9. Predictor Results Window for the Shampoo Sales Spreadsheet Model

    Results window for Predictor forecasting using the Shampoo Sales.xls model, described in the following paragraphs.

    The Predictor Results window contains the following:

    • A chart of historical and forecasted values; forecasted values are displayed as a dark blue line extending to the right of the historical data (green) and the fitted values (blue). Above and below the forecasted values is the confidence interval (a red dotted line), showing the 2.5th and 97.5th percentiles of the forecasted values. This is called a 95% confidence interval.

    • A marketing event was defined for this model, indicated by vertical bars and labels. Because the historical data showed an increase during the event, the predicted data also shows an increase when the event is scheduled to repeat.

      Note:

      You can select Preferences, and then Highlight Events to hide the event labels and bars.

    • A Series list of all data series selected for forecasting; onscreen information pertains to the selected series

    • A Method list of all the methods Predictor tried, in order from the best-fitting method to the worst-fitting method. Predictor calculates the forecasted values from the method that best fits the historical data. In this case, the BEST method is ARIMA(1,1,2).

    • Historical data statistics for the selected series

    • Error statistics for forecasted data

    • Parameters for the current BEST method

      See Selecting How to Display and Analyze Results for more information about data, buttons, and menus in this window.

  13. Optional: Select View, and then Table to display a table of historical data in place of the chart. Notice that an Event column contains the number and name of defined events. Select View, and then Chart to display the chart again.

  14. Click Paste to paste forecasted data into the spreadsheet as Crystal Ball assumptions.

  15. Select these settings in the Paste Forecasts to Spreadsheet dialog:

    • At end of historical data

    • Include date series

    • Paste forecasts as Crystal Ball assumptions

    • AutoFormat

  16. Click OK.

    The results paste at the bottom of the table in cells B43 to B56 as Crystal Ball assumptions (Figure 10, Pasted Shampoo Sales Values). The forecasted values were forecasted using the BEST method shown in the Predictor Results window.

    Figure 10. Pasted Shampoo Sales Values

    Shampoo Sales.xls with results pasted as Crystal Ball assumptions in cells B43 through B56.

Based on the results, you complete your memo to upper management. Current strategies seem to be working, so you recommend funding another project instead.